Introduction to Privacy Policy
This privacy policy (the “Privacy Policy”) applies to your use of the website of DRESSS BY DESIRE (the “Company”) hosted at [dresssbydesire.com] (the “Website”), and any services provided through the Website, mobile platforms (Android, iOS, etc.), or any other digital interface (collectively referred to as “DRESSS BY DESIRE” or the “Website”). This Privacy Policy does not apply to any third-party websites that may be linked to us, or any relationships you may have with third-party sellers or services.

The terms “we”, “our”, and “us” refer to DRESSS BY DESIRE, and the terms “you”, “your”, and “User” refer to you as a user of our services. The term “Personal Information” means any information you provide that personally identifies you, such as your name, phone number, email address, delivery address, and any other data that can be tied to such information.

We implement reasonable security practices and procedures proportionate to the nature of the information we collect. However, due to the inherent vulnerabilities of the internet, we cannot guarantee complete security. By using our Website, you acknowledge and agree to the terms of this Privacy Policy and consent to our use, collection, and processing of your Personal Information as described below. If you do not agree, please refrain from using the Website.

This Privacy Policy should be read in conjunction with our Terms & Conditions, which together govern your usage of our Website.

Information We Collect and How We Use It
We collect and store your Personal Information for the following purposes:

Enabling purchases and deliveries.

Improving our service offerings and user experience.

Sending updates, offers, and newsletters (only if you opt in).

Providing customer support.

Preventing fraud and ensuring compliance with laws.

Customizing content and advertisements.

If you do not provide certain requested information, some features of the Website may be unavailable to you.

We may collect:

Your name, email address, phone number, and shipping/billing address.

Transactional information including payment methods and order details.

Technical data like your browser type, IP address, and usage behavior.

Account Information
If you create an account with us, we may collect and store Personal Information and preferences, including saved addresses and order history.

You may opt out of receiving non-essential communications (promotions, updates) by clicking the “unsubscribe” link in our emails or contacting us directly at helpdresssbydesire@gmail.com.

We assure that your Personal Information will never be sold or made publicly available.

You have the option to delete your account and all associated data by contacting us at helpdresssbydesire@gmail.com.

Customer Data
For orders placed through DRESSS BY DESIRE, we collect the customer’s name, contact details, address, and payment information. This information is used strictly for the purpose of fulfilling orders and delivering services. Any data shared with third parties (like delivery partners or payment processors) will be for operational purposes only and will comply with applicable data protection laws.

We are not responsible for misuse of customer information by third parties to whom the customer has willingly provided their data.

Cookies
We use cookies to improve your browsing experience. Cookies are small data files stored on your device. These may be session cookies (expire when the browser is closed) or persistent cookies (remain until deleted).

You can manage cookie settings through your browser. Disabling cookies may affect functionality of certain features of the Website.

We may also use third-party analytics and marketing tools (e.g., Google Analytics) which collect anonymous user behavior data using cookies. No Personal Information is accessed or used in this process.

Security
Your account is protected by a password that you set. We use industry-standard practices to safeguard your Personal Information and restrict access only to personnel who need the information to perform their duties.

However, we cannot be held responsible for any data interception or breaches beyond our control.

User Access and Modification
Registered users can view and modify certain Personal Information and preferences through the “My Account” section on the Website.

To delete your account or raise concerns, contact us at helpdresssbydesire@gmail.com.

Information Sharing and Disclosure
We do not sell or rent your Personal Information to third parties.

We may disclose Personal Information:

To comply with laws or respond to legal process.

To enforce our terms or protect the rights, property, or safety of DRESSS BY DESIRE and its users.

To affiliated service providers (such as payment gateways, delivery partners, etc.) under strict confidentiality agreements.

In connection with any merger, sale of company assets, or acquisition.

We may also disclose anonymized, aggregated information to advertisers or business partners to describe user behavior or performance metrics.

Third-Party Links
Our Website may contain links to other websites. These third-party sites have separate privacy policies. We are not responsible for their content or data practices.

Please review the privacy policy of any third-party site you visit.

Modifications to Privacy Policy
This Privacy Policy may be updated from time to time. We encourage users to check this page periodically to stay informed.

Continued use of the Website after any changes signifies your acceptance of the updated policy.

Applicable Law and Jurisdiction
Your use of this Website and this Privacy Policy shall be governed by the laws of India. You agree that the courts located in Hosur, Tamil Nadu shall have exclusive jurisdiction over any disputes arising under this Privacy Policy.

Grievances and Contact Information
If you have any complaints, questions, or grievances regarding your Personal Information or this Privacy Policy, please contact our designated grievance officer:

Grievance Officer

PARVATHY J
DRESSS BY DESIRE
PLOT NO 9, SITARAMA BHAVANAM, DEVI NAGAR BEHIND VINAYAGAR TEMPLE, HOSUR, Krishnagiri, Tamil Nadu – 635109
Email: helpdresssbydesire@gmail.com
Phone: +91 9036938769